I called needing help locating a product online, Casey answered phone took over and got me checked out in mins. She is awesome.
Easy shopping, They have everything you need @ great prices. The customer service is great too
Ive called 3 times today to get price/delivery time on a certain appliance. I was transferred multiple times, each time..... only to be told no one is available to help me. Wow, they must be so busy that they don’t need my business. I usually do business with Lowe’s, but I really needed this product faster than Lowes could get it. I thought I’d give Home Depot a chance, but I guess I can’t if they won’t answer the phone.
Staff was very friendly and helpful the electric cart was fully charged and comfortable
I went to home depot with cash in hand to buy the husky 20 drawer tool chest combo, online inventory showed 5 units in stock. I got there around 8:15 or so in the am and had a associate assist me in retrieving the tool box. He pulled his hand scanner out and notified me that the floor model was the only unit they had, i told him it said they had 5 in inventory according to there online count he assured me without even going to check to see if there was anymore in back, that it was the only one. I then stated ok i guess ill just have to take this one, he said ok so we started checking to make sure all the hardware and keys were in the box only to find there were no keys, so at this point i asked if they could contact husky and get them to send keys, he said lets take it to the front and figure it out i said ok. Noticing the scuffs and normal wear and tear of it being a floor model while we were walking up front i asked can i get a 10% discount on it. They stated they couldnt do that, Once making it to the service desk the guy there stated it wasnt his job to call husky or deal with the issue and i would have to call husky myself to get the keys. At this point im irritated and walk out. I then call the manager at lunch to see if they could do anything he took my info said he would call me right back he was going to see when another shipment would be in. I waited for a bit and never got a call back.........i wont deal with home depot ever again ill find another hardware store or lowes.......btw that very same day i spent my money with sears they were more than happy to take care of a paying customer.
The Home Depot is a US Hardware Store based in Lufkin, Texas. The Home Depot is located at 4211 S Medford Dr, Lufkin, TX 75901, USA.
Please contact with The Home Depot using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Home Depot opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hardware Store in Lufkin