Arrived a few minutes after start time - movie hadn't even started yet, still in previews, yet staff already closed out, refusing any service. To much rush to close and get out, not caring that customers are being turned away
Horrible management. Would not even come out of the office to speak with me.
Cleaner, more efficient, better rewards program, and generally safer thanks to no gun policy. Never been unsatisfied with an AMC location anywhere.
The screens are kinda small and seem outdated. Everything is clean and the staff is always nice
They ask you don't use cellphones, many places say they will ask you to leave, but always an issue here, and no repercussions other than distracting all other patrons.
Latest incident:
Check times for yourself! There times on website are not correct. My wife and I had evening planed around the time given on web, they were off by 1h 30m, complained to attendant , got a shrug and a suggestion that I was wrong, fella never bothered to check the website or offered to see if the error could be corrected. A friend told me the same thing happened to her last week. If this is the service we ( lufkin ) can expect from AMC, I for one will be taking my business elsewhere.
Mugh better now that AMC has taken over.
Amc Classic Lufkin 9 is a US Movie Theater based in Lufkin, Texas. Amc Classic Lufkin 9 is located at 4600 S Medford Dr, Lufkin, TX 75901, USA.
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