Love this store, I always end up buying more than I went to get !
Writing my experience is bitter sweet.. Because I love T.J. Maxx, I have spent a lot of money in the store and I haven't ever had a bad thing to say, until tonight. My cashier, Amanda S. was by far the most unprofessional & rude employee that I have ever come across. I first hand know that dealing with customers throughout your day can be draining. I've worked it. Some days are very rough. That's why I am always very polite & patient. I got up to check out, empty line, I was the only one there. I approached the counter, said "Hello, How is your day going?" No response, expect a big exhale. I then asked, "Having a rough day today?" Still no word spoken. I felt like I was a ghost. Standing in silence watching her scan my items, I wondered what I could do to help her have a better day, but anything I said she wanted no part in it. She handed me my change and I said, "Thank You." Still not a word from her mouth. Not a Thank you, Have a good evening, Not a word. I know she could talk because she talked to a co worker when he walked up. And for someone who decided to take a job in customer service she sure didn't have any. I get there is a lot of chaos in the word, but with attitudes like hers there will never be a change for the better. I hope she has better days, than the one tonight. Not sure what she is dealing with in her personal life, but it shouldn't be taken out on customers.
Always a good find at TJ Max!
Never a negative complaint @ MY favorite store!!!!!
Good clean organized store. Friendly staff.
T J Maxx is a US Department Store based in Lufkin, Texas. T J Maxx is located at 4600 S Medord Dr, S 1300, Lufkin, TX 75901, USA.
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