An honest review on my experience buying a used bike from these guys. I bought a used bike as is with no warranty from these guys and the thing was nice. I drove an hour and a half to pick it up-told them that I had just been in an accident a few weeks befors where someone pulled an unsafe u turn in front of me and lost my other bike. I missed riding and was looking forward to doing business with them. I rode the new bike home and to work for a few days with no problems. Took it to New Braunfels and got stuck in traffic and the temp light came on. Had to get it off the highway and let it cool down. As long as it was moving it was fine. Rode it back home and no problems until I hit traffic. I killed it until traffic started moving. Got it to a mechanic and he replaced some of the Rings and the thermostat, problem persisted. He pulled an oil sample and there was metal in the oil and informed me I'd need a new motor. I payed top dollar for what I got and I went to this dealership because it had great reviews for the most part. I wanted a dealer bike so I wouldn't get screwed over. I payed $3200 for a bike I literally only rode for a week and it makes me sick. They get 2 stars because I should've said I didn't want it after they said no to a test drive and I noticed it had too much oil in it to begin with. I let my buying emotions get the best of me because it was exactly what I wanted, however they could have told me it needed a new motor I feel they were dishonest and deceiving. I asked them if there was anything they could do to help and just got a little lip service to pacify me but no help. I understand it was as is but they could have done something. They lost a potential return customer because I am about to finance a new bike. I don't trust buying used anymore. I'm sure if you buy new from these guys, everything is fine. Would be from anywhere else also. They made their money so I hope they are happy. I will say I think their salesman Rolando is a decent person.
Pricey but they did an excellent job helping me get tires on my bike and me back on the road.
Helpful and amazing staff! This place is great! I bought my motorcycle here and I love it! It wasn't a spur of the moment purchase, either. I spent the better part of a year researching making sure that's what I wanted, and they were very very helpful in the process, even helping me research other bikes that they don't carry.
Awesome people first class service
Not friendly but not too rude. More out to make a sake than out to help you find the right ride. Tricky people over here, good quality machines for the most part though.
Ross Motorsports is a US Car Dealer based in Lufkin, Texas. Ross Motorsports is located at 1003 N Timberland Dr, Lufkin, TX 75901, USA.
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