I was supposed to have bills of $108/month but they came out at $162-217/month then after 10 month of fighting about my bill I payed the phones off in ful along with my outstanding balance only to be slapped with a $387 bill which, yes, did include installments for the phones I had already paid off as well as not being able to leave sprint with my newly owned phones because they decided the $1100 I paid them for the 2 phones was not sufficient and that I still needed to pay them another $193 for just 1 of the 2 phones... 4-6 cases were started to resolve my issue and as of 10/14/17 I still have not heard any resolution. DO NOT USE SPRINT... while I don’t believe the employees in the store are responsible for my issue I do believe they have been fairly unhelpful in the resolution of this issue.. in a single year I have spent right at $3500 on 2 iPhone 7+ after trading in an iPhone 6+ and an iPhone 6...
Sprint is the worst. Extremely high prices they tried to charge 140$ for 1 line. Had the phone for about 20 mins changed my mind when we tried to get a refund the cashier fought with us trying to say he couldn't issue a refund. Finally the manager was called he issued the refund and told us not to come back.
The employee that greeted me a took my name was very nice and the store was very clean. There were four reps behind the counters and I still didn't get to talk to one. I gave up after 30 minutes and left.
Sprint Store is a US Electronics Store based in Lufkin, Texas. Sprint Store is located at 2906 Brentwood Dr Suite 200, Lufkin, TX 75901, USA.
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